Effective Date: April 23rd, 2026
At Gromi, we value your privacy. This Privacy Policy explains how we collect, use, and protect your These Terms of Service (the “Agreement”) govern your receipt, access to, and use of the proprietary frameworks and systems provided by Gromi (“we,” “us,” or “our”). By accepting this Agreement—whether by purchasing access, signing up for a trial, or clicking a box indicating acceptance—you agree to be bound by its terms.
If you are accepting this Agreement on behalf of a company or other legal entity (“Customer”), you represent that you have the authority to bind that entity. If you do not have such authority, you must not accept this Agreement and may not use our services.
1. The Service
1.1 Description. Gromi provides proprietary scaling frameworks, execution roadmaps, and structural business systems (the “Service”). Any data, metrics, or content you or your users upload or share through the Service is considered a “User Submission.” You are solely responsible for all User Submissions.
1.2 Usage. Access is granted as described in your specific order or agreement (“Order”). These services are for internal business use only and may not be used for the benefit of third parties or redistributed as your own methodology.
1.3 Ownership. Gromi owns all rights, titles, and interests in the Service, including the Gromi Method, the Scalability Health Index, and all related proprietary materials. You are granted only the limited rights explicitly stated in this Agreement.
2. Restrictions
2.1 Customer Responsibilities. You are responsible for all activity under your account and must ensure that all users comply with this Agreement.
2.2 Use Restrictions. You agree not to:
- Modify, copy, or reverse-engineer any part of the Gromi Method or software.
- Use the Service for illegal purposes.
- Attempt to gain unauthorized access to our internal systems. If we determine that your use violates these terms, we may suspend your access immediately.
3. Third-Party Integrations
Our systems may integrate with third-party applications (e.g., project management or financial tools). You are responsible for any third-party terms. Gromi is not liable for the performance or data practices of third-party applications.
4. Payment Obligations
4.1 Fees. You agree to pay the fees outlined in your Order. Unless otherwise stated, all fees are non-refundable.
4.2 Payment. Payments are processed via our authorized third-party processors. Failure to provide accurate information or settle outstanding fees may result in the suspension of your access.
4.3 Taxes. You are responsible for any applicable taxes associated with your use of the Service.
5. Term and Termination
5.1 Term. Your access begins on the date specified in your Order and continues for the agreed period.
5.2 Termination. Either party may terminate this Agreement if the other breaches its terms and fails to remedy the breach within 30 days of notice.
5.3 Effect of Termination. Upon termination, your right to use the Gromi proprietary frameworks ceases. We will delete or anonymize your data in accordance with our Privacy Policy.
6. Warranties and Disclaimers
6.1 Customer Warranties. You represent that your User Submissions do not violate any laws or third-party rights.
6.2 Disclaimer. The Service is provided “as is.” We disclaim all warranties, including implied warranties of merchantability or fitness for a particular purpose. While our systems are designed to improve scaling, we do not guarantee specific financial outcomes.
7. Limitation of Liability
Gromi is not liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
8. Confidentiality
Both parties agree to protect the other’s confidential information (including business metrics and proprietary methods) and use it only for the purposes of this Agreement.
9. Data Use
9.1 Processing. You grant us the right to process your data to provide and maintain the Service.
9.2 Anonymized Data. We may use anonymized, aggregated data derived from your use of the Service to improve our methodology and create industry benchmarks.
10. General Terms
10.1 Force Majeure. We are not liable for delays caused by events beyond our reasonable control.
10.2 Governing Law. This Agreement is governed by and construed in accordance with the laws of the United Arab Emirates.
10.3 Changes. We may update these terms from time to time. If we make significant changes, we will provide 30 days’ notice.
10.4 Entire Agreement. This Agreement constitutes the entire understanding between you and Gromi regarding the Service.
11. Contact
For any questions regarding these terms, please contact ali@gromi.ai.